Interacting with consumers through a consistent brand voice and aesthetic is a major step towards letting consumers get to know you as an organization. Consistency across all your different brand applications means your brand feel more dependable. When starting to get to know your brand customers develop opinions, ideas and assumptions based on each interaction.
How do I even start to plan a Brand Application rollout?
If you leave your brand open to a variety of interpretations you’ll find it harder (and much more expensive) to build brand awareness. That’s why it’s so important to be consistent at every application both on and offline meaning every touchpoint your customers have with your brand should embody the brand promises and values dependably and understandably. After we’ve developed your brand identity it’s not only important to have a library of the brand assets so all the stakeholders can roll out the brand. But its also key to have a set of brand guidelines or what we call a brand book.
Hopefully, you’ve identified the most important touchpoints for your brand? Identifying your customers’ path to purchase will help but start with where your brand currently lives? You don’t want a mix of language or graphics assets or worse still different logos. So planning how you will activate your new brand is also critical be that via a soft or hard launch. As more applications are designed as the brand is developed these can be added to your brand book to improve consistency.
What are the most important things to consider with Brand Applications?
Start by remembering that you are creating a consistent brand experience.
As we’ve said above consistency is key which importantly is not just what you are but also how you saying it. If you are building your brand around being environmentally responsible then do exactly that with your brand applications. Martin Dorey found out the hard way that brand application can shot you in the foot when his new book No. More. Plastic. arrived from the publishers wrapped in plastic.
Its a great example of considering all your touchpoints and applications that need to be considered. After writing a book chasing a publishing deal and probably getting the book printed on a recycled paper stock this final hurdle of brand application just got missed. This single sheet of cellophane undid so much hard work.
Plan out brand applications based on:
• What needs to be replaced or updated? i.e what needs to be rebranded to be consistent? Can this be done as a soft or hard roll out?
• Where are the gaps? What other brand applications have been identified so far that once implemented will drive the momentum of the newly aligned brand.
• Who is managing the brand? Be that an internal champion or Be you not them as a brand manager it’s important to get that hierarchy in place early.
• How do you check it’s working? Does it deliver on your brand promise? Regular review of applications helps you constantly improve communications and increase ROI.